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31 Threads of Grace
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31 Threads of Grace
Home
About Us
Shop
Blog
Reviews
Contact
Login Account
(0)
Cart (0)
Home
About Us
Shop
Blog
Reviews
Contact
Login Account
Rafaela Cargo ScrubJumpsuit
Rafaela Cargo ScrubJumpsuit
$98.00
Halle V-Neck Tunic Scrub Top
Halle V-Neck Tunic Scrub Top
$48.00

31 Threads of Grace

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Accessibility Statement

Last updated:

We are committed to providing a website accessible to all people, including those with disabilities, and strive to meet WCAG 2.1 AA standards.

Feedback

If you experience difficulty using our website, please email ceotadri@31threadsofgrace.com with a description of the issue and the page URL. We will respond as soon as possible.

Privacy Policy

Last updated:9/14/2025
Table of Contents
1. Information We Collect · 2. How We Use Information · 3. Sharing & Service Providers · 4. Cookies & Tracking · 5. Your Rights · 6. Security & Retention · 7. Contact Us

31 Threads of Grace (“we,” “us”) values your privacy. This policy explains what we collect on our website and shop and how we use it.

1. Information We Collect

Account, Order & Contact Information

Name, email, shipping/billing address, phone (optional), order history.

Payment Information

Payments are processed by our providers (e.g., Squarespace Commerce, PayPal, Klarna/Afterpay). We do not store full card details on our servers.

Usage & Device Data

Cookie IDs, pages viewed, approximate location, and similar analytics used to improve our site and marketing (see Cookies section).

Newsletter & Promotions

If you subscribe, we store your email to send updates. You can unsubscribe anytime.

2. How We Use Information

  • Fulfill and deliver orders, process payments, and provide support.
  • Send order updates and service messages.
  • Send marketing emails if you’ve subscribed (opt-out anytime).
  • Detect, prevent, and address fraud or misuse.
  • Analyze and improve our website and products.

3. Sharing & Service Providers

We share information with trusted providers who help operate our store (e.g., payment processors, shipping carriers, email/analytics). We do not sell personal information.

4. Cookies & Tracking

We use cookies for core functionality (cart/checkout) and analytics/marketing. Manage preferences via your browser settings and our Cookie Policy.

5. Your Rights

  • Access, correct, or delete your personal information.
  • Opt out of marketing emails at any time.
  • Residents of certain regions (e.g., CA/EEA/UK) may have additional rights; contact us to exercise them.

6. Security & Retention

We use reasonable technical and organizational measures. We keep data only as long as needed for the purposes described or as required by law.

7. Contact Us

Email: ceotadri@31threadsofgrace.com
Mailing: 31 Threads of Grace, [Georgetown, TX] USA

Refund & Returns Policy

Last updated:

Return Window

Returns accepted within 30 days of delivery for unworn, unwashed items with original tags.

Exchanges

Exchanges are available for size/color if inventory allows.

Non-Returnable Items

  • Final Sale/Clearance items
  • Gift cards

How to Start a Return

  1. Email ceotadri@31threadsofgrace.com with your order # and reason.
  2. We’ll reply with instructions and an RMA if approved.

Shipping Costs

Customer pays return shipping unless the item arrived damaged/defective or we shipped the wrong product.

Refund Timing

Refunds are issued to the original payment method within 5–7 business days after inspection.

Shipping Policy

Last updated:

Processing Times

Orders ship within 1–3 business days (Mon–Fri, holidays excluded).

Methods & Rates

  • Standard: 3–7 business days (USPS/UPS)
  • Expedited: options shown at checkout

    • Tracking

    You’ll receive tracking by email when your order ships.

    Issues with Delivery

    If lost or damaged, contact the carrier and email us within 7 days so we can assist.

Terms of Service

Last updated:

Use of Site

By using this website, you agree to these Terms and our policies.

Products & Pricing

Prices, descriptions, and availability may change without notice. We may limit or cancel orders at our discretion.

Limitation of Liability

Our site is provided “as is” without warranties of any kind to the fullest extent permitted by law.

Governing Law

These Terms are governed by the laws of the State of Texas, USA.

Contact

ceotadri@31threadsofgrace.com